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Changing the Way Delivery Businesses Function

Louis John, Managing Director, XDP

Louis John, Managing Director, XDP

XDP LTD has transformed over the last 10 years by the developments in technology.

5 years ago, the business was very different. Today, our principal customers are able to send us a forecast of their volumes, which in peak periods is very useful as with our new operating platform.

This allows us to make sure that we have the right amount of vehicles and trailers in the right locations. We also model the impact on last mile delivery routes. This is also very good for the environment, as it will ensure that all trailers and vehicles are running at full capacity, minimizing the running of half-full vehicles.

"At some point technology could help improve a country’s infrastructure and avoid too many vehicles sitting in stationary traffic on motorways"

Another innovation is the telematics in our trucks, which ensure drivers are avoiding fierce braking and are driving in a manner that gets maximum fuel efficiency with fewer emissions. Digital tachographs are a great asset to ensure drivers are using all their hours efficiently and complying with the law. Being able to download this information into various forms makes managing drivers much easier. In the past, it was a matter of looking over printed tachograph discs.

Our delivery drivers today, get a run sheet downloaded on to our Android phones which, route the deliveries in the most economical way. This allows XDP to send delivery pre-alerts with a timed window advising when the driver will arrive. XDP also has an AP which consignees can use to alter the expected delivery. They can leave special instructions. For example, leave the item in the greenhouse. They can also re-schedule the day of delivery. As well as following the route, the driver is on. The AP also keeps all their delivery information over the past 12 months. These advances in technology results in fewer failed deliveries, and lesser handling points result in less damage to the items.

The next development will be using RFI technology, which has dramatically reduced in cost. The plan will be to produce RFI thermal labels to be attached to all items in the consignment. With overhead scanners and readers at each depot and at the XDP hub, we can know exactly what has been received and sent from each depot. Delivery vehicles will also pass under the scanners to check that all the correct deliveries are on the correct vehicle.

We will no longer have to have teams of people scanning freight in our warehouses. Customers using the XDP freight network will also soon be provided with their own dashboard on the system. This will enable customers to measure the XDP performance over periods from a week to a year. It will also analyze the delivery information to pick up patterns and hotspots in delivery areas. It should also help customers to ensure they get the maximum use out of each consignment and avoid sending too many smaller deliveries to the same address to frequently.

I would like to think that at some point technology could help improve a country’s infrastructure and avoid too many vehicles sitting in stationary traffic on motorways.

But maybe that is just a dream.

Weekly Brief

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